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THE FAIR CREDIT REPORTING ACT
As a public service, the staff of the
Federal Trade Commission (FTC) has prepared the following complete text of
the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq. Although
staff generally followed the format of the U.S. Code as published by the
Government Printing Office, the format of this text does differ in minor
ways from the Code (and from West's U.S. Code Annotated). For example, this
version uses FCRA section numbers (§§ 601-625) in the headings. (The
relevant U.S. Code citation is included with each section heading and each
reference to the FCRA in the text.)
This version of the FCRA is complete as of
January 7, 2002. It includes the amendments to the FCRA set forth in the
Consumer Credit Reporting Reform Act of 1996 (Public Law 104-208, the
Omnibus Consolidated Appropriations Act for Fiscal Year 1997, Title II,
Subtitle D, Chapter 1), Section 311 of the Intelligence Authorization for
Fiscal Year 1998 (Public Law 105-107), the Consumer Reporting Employment
Clarification Act of 1998 (Public Law 105-347), Section 506 of the Gramm-Leach-Bliley
Act (Public Law 106-102), and Sections 358(g) and 505(c) of the Uniting and
Strengthening America by Providing Appropriate Tools Required to Intercept
and Obstruct Terrorism Act of 2001 (USA PATRIOT Act) (Public Law 107-56).
TABLE OF CONTENTS
- § 601 Short title
- § 602 Congressional
findings and statement of purpose
- § 603 Definitions; rules
of construction
- § 604 Permissible purposes
of consumer reports
- § 605 Requirements
relating to information contained in consumer reports
- § 606 Disclosure of
investigative consumer reports
- § 607 Compliance
procedures
- § 608 Disclosures to
governmental agencies
- § 609 Disclosures to
consumers
- § 610 Conditions and form
of disclosure to consumers
- § 611 Procedure in case of
disputed accuracy
- § 612 Charges for certain
disclosures
- § 613 Public record
information for employment purposes
- § 614 Restrictions on
investigative consumer reports
- § 615 Requirements on
users of consumer reports
- § 616 Civil liability for
willful noncompliance
- § 617 Civil liability for
negligent noncompliance
- § 618 Jurisdiction of
courts; limitation of actions
- § 619 Obtaining
information under false pretenses
- § 620 Unauthorized
disclosures by officers or employees
- § 621 Administrative
enforcement
- § 622 Information on
overdue child support obligations
- § 623 Responsibilities of
furnishers of information to consumer reporting agencies
- § 624 Relation to State
laws
- § 625 Disclosures to FBI
for counterintelligence purposes
- § 626 Disclosures to
governmental agencies for counterterrorism purposes
§ 601.
Short title
This title may be cited as the Fair Credit
Reporting Act.
§
602.
Congressional findings and statement of purpose [15 U.S.C. § 1681]
(a) Accuracy and fairness of credit
reporting. The Congress makes the following findings:
- (1) The banking
system is dependent upon fair and accurate credit reporting. Inaccurate
credit reports directly impair the efficiency of the banking system, and
unfair credit reporting methods undermine the public confidence which is
essential to the continued functioning of the banking system.
(2) An elaborate mechanism has been developed for investigating and
evaluating the credit worthiness, credit standing, credit capacity,
character, and general reputation of consumers.
-
- (3) Consumer reporting agencies have
assumed a vital role in assembling and evaluating consumer credit and
other information on consumers.
-
- (4) There is a need to insure that
consumer reporting agencies exercise their grave responsibilities with
fairness, impartiality, and a respect for the consumer's right to privacy.
(b) Reasonable procedures. It is the purpose
of this title to require that consumer reporting agencies adopt reasonable
procedures for meeting the needs of commerce for consumer credit, personnel,
insurance, and other information in a manner which is fair and equitable to
the consumer, with regard to the confidentiality, accuracy, relevancy, and
proper utilization of such information in accordance with the requirements
of this title.
§
603. Definitions; rules of construction [15 U.S.C.
§ 1681a]
(a) Definitions and rules of construction
set forth in this section are applicable for the purposes of this title.
(b) The term "person" means any individual,
partnership, corporation, trust, estate, cooperative, association,
government or governmental subdivision or agency, or other entity.
(c) The term "consumer" means an individual.
(d) Consumer report.
- (1) In general. The term "consumer
report" means any written, oral, or other communication of any information
by a consumer reporting agency bearing on a consumer's credit worthiness,
credit standing, credit capacity, character, general reputation, personal
characteristics, or mode of living which is used or expected to be used or
collected in whole or in part for the purpose of serving as a factor in
establishing the consumer's eligibility for
-
-
- (A) credit or insurance to be used
primarily for personal, family, or household purposes;
-
-
- (B) employment purposes; or
-
-
- (C) any other purpose authorized under
section 604 [§ 1681b].
-
- (2) Exclusions. The term "consumer
report" does not include
-
-
- (A) any
-
-
-
- (i) report containing information
solely as to transactions or experiences between the consumer and the
person making the report;
-
-
-
- (ii) communication of that
information among persons related by common ownership or affiliated by
corporate control; or
-
-
-
- (iii) communication of other
information among persons related by common ownership or affiliated by
corporate control, if it is clearly and conspicuously disclosed to the
consumer that the information may be communicated among such persons
and the consumer is given the opportunity, before the time that the
information is initially communicated, to direct that such information
not be communicated among such persons;
-
-
-
-
- (B) any authorization or approval of a
specific extension of credit directly or indirectly by the issuer of a
credit card or similar device;
-
-
- (C) any report in which a person who
has been requested by a third party to make a specific extension of
credit directly or indirectly to a consumer conveys his or her decision
with respect to such request, if the third party advises the consumer of
the name and address of the person to whom the request was made, and
such person makes the disclosures to the consumer required under section
615 [§ 1681m]; or
-
-
- (D) a communication described in
subsection (o).
(e) The term "investigative consumer report"
means a consumer report or portion thereof in which information on a
consumer's character, general reputation, personal characteristics, or mode
of living is obtained through personal interviews with neighbors, friends,
or associates of the consumer reported on or with others with whom he is
acquainted or who may have knowledge concerning any such items of
information. However, such information shall not include specific factual
information on a consumer's credit record obtained directly from a creditor
of the consumer or from a consumer reporting agency when such information
was obtained directly from a creditor of the consumer or from the consumer.
(f) The term "consumer reporting agency"
means any person which, for monetary fees, dues, or on a cooperative
nonprofit basis, regularly engages in whole or in part in the practice of
assembling or evaluating consumer credit information or other information on
consumers for the purpose of furnishing consumer reports to third parties,
and which uses any means or facility of interstate commerce for the purpose
of preparing or furnishing consumer reports.
(g) The term "file," when used in connection
with information on any consumer, means all of the information on that
consumer recorded and retained by a consumer reporting agency regardless of
how the information is stored.
(h) The term "employment purposes" when used
in connection with a consumer report means a report used for the purpose of
evaluating a consumer for employment, promotion, reassignment or retention
as an employee.
(i) The term "medical information" means
information or records obtained, with the consent of the individual to whom
it relates, from licensed physicians or medical practitioners, hospitals,
clinics, or other medical or medically related facilities.
(j) Definitions relating to child support
obligations.
- (1) Overdue support. The term "overdue
support" has the meaning given to such term in section 666(e) of title 42
[Social Security Act, 42 U.S.C. § 666(e)].
-
- (2) State or local child support
enforcement agency. The term "State or local child support enforcement
agency" means a State or local agency which administers a State or local
program for establishing and enforcing child support obligations.
(k) Adverse action.
- (1) Actions included. The term "adverse
action"
-
-
- (A) has the same meaning as in section
701(d)(6) of the Equal Credit Opportunity Act; and
-
-
- (B) means
-
-
-
- (i) a denial or cancellation of, an
increase in any charge for, or a reduction or other adverse or
unfavorable change in the terms of coverage or amount of, any
insurance, existing or applied for, in connection with the
underwriting of insurance;
-
-
-
-
- (ii) a denial of employment or any
other decision for employment purposes that adversely affects any
current or prospective employee;
-
-
-
-
- (iii) a denial or cancellation of, an
increase in any charge for, or any other adverse or unfavorable change
in the terms of, any license or benefit described in section
604(a)(3)(D) [§ 1681b]; and
-
-
-
-
- (iv) an action taken or determination
that is
-
-
-
-
-
- (I) made in connection with an
application that was made by, or a transaction that was initiated
by, any consumer, or in connection with a review of an account under
section 604(a)(3)(F)(ii)[§ 1681b]; and
-
-
-
-
-
-
- (II) adverse to the interests of
the consumer.
-
- (2) Applicable findings, decisions,
commentary, and orders. For purposes of any determination of whether an
action is an adverse action under paragraph (1)(A), all appropriate final
findings, decisions, commentary, and orders issued under section 701(d)(6)
of the Equal Credit Opportunity Act by the Board of Governors of the
Federal Reserve System or any court shall apply.
(l) Firm offer of credit or insurance. The
term "firm offer of credit or insurance" means any offer of credit or
insurance to a consumer that will be honored if the consumer is determined,
based on information in a consumer report on the consumer, to meet the
specific criteria used to select the consumer for the offer, except that the
offer may be further conditioned on one or more of the following:
- (1) The consumer being determined, based
on information in the consumer's application for the credit or insurance,
to meet specific criteria bearing on credit worthiness or insurability, as
applicable, that are established
-
-
- (A) before selection of the consumer
for the offer; and
-
-
- (B) for the purpose of determining
whether to extend credit or insurance pursuant to the offer.
-
- (2) Verification
-
-
- (A) that the consumer continues to meet
the specific criteria used to select the consumer for the offer, by
using information in a consumer report on the consumer, information in
the consumer's application for the credit or insurance, or other
information bearing on the credit worthiness or insurability of the
consumer; or
-
-
- (B) of the information in the
consumer's application for the credit or insurance, to determine that
the consumer meets the specific criteria bearing on credit worthiness or
insurability.
-
- (3) The consumer furnishing any
collateral that is a requirement for the extension of the credit or
insurance that was
-
-
- (A) established before selection of the
consumer for the offer of credit or insurance; and
-
- (B) disclosed to the consumer in the
offer of credit or insurance.
(m) Credit or insurance transaction that is
not initiated by the consumer. The term"credit or insurance transaction that
is not initiated by the consumer" does not include the use of a consumer
report by a person with which the consumer has an account or insurance
policy, for purposes of
- (1) reviewing the account or insurance
policy; or
-
- (2) collecting the account.
(n) State. The term "State" means any State,
the Commonwealth of Puerto Rico, the District of Columbia, and any territory
or possession of the United States.
(o) Excluded communications. A communication
is described in this subsection if it is a communication
- (1) that, but for subsection (d)(2)(D),
would be an investigative consumer report;
-
- (2) that is made to a prospective
employer for the purpose of
-
-
- (A) procuring an employee for the
employer; or
-
-
- (B) procuring an opportunity for a
natural person to work for the employer;
-
- (3) that is made by a person who
regularly performs such procurement;
-
- (4) that is not used by any person for
any purpose other than a purpose described in subparagraph (A) or (B) of
paragraph (2); and
-
- (5) with respect to which
-
-
- (A) the consumer who is the subject of
the communication
-
-
-
-
-
- (i) consents orally or in writing to
the nature and scope of the communication, before the collection of
any information for the purpose of making the communication;
-
-
-
- (ii) consents orally or in writing to
the making of the communication to a prospective employer, before the
making of the communication; and
-
-
-
- (iii) in the case of consent under
clause (i) or (ii) given orally, is provided written confirmation of
that consent by the person making the communication, not later than 3
business days after the receipt of the consent by that person;
-
-
- (B) the person who makes the
communication does not, for the purpose of making the communication,
make any inquiry that if made by a prospective employer of the consumer
who is the subject of the communication would violate any applicable
Federal or State equal employment opportunity law or regulation; and
-
-
- (C) the person who makes the
communication
-
-
-
- (i) discloses in writing to the
consumer who is the subject of the communication, not later than 5
business days after receiving any request from the consumer for such
disclosure, the nature and substance of all information in the
consumer's file at the time of the request, except that the sources of
any information that is acquired solely for use in making the
communication and is actually used for no other purpose, need not be
disclosed other than under appropriate discovery procedures in any
court of competent jurisdiction in which an action is brought; and
-
-
-
- (ii) notifies the consumer who is the
subject of the communication, in writing, of the consumer's right to
request the information described in clause (i).
(p) Consumer reporting agency that compiles
and maintains files on consumers on a nationwide basis. The term "consumer
reporting agency that compiles and maintains files on consumers on a
nationwide basis" means a consumer reporting agency that regularly engages
in the practice of assembling or evaluating, and maintaining, for the
purpose of furnishing consumer reports to third parties bearing on a
consumer's credit worthiness, credit standing, or credit capacity, each of
the following regarding consumers residing nationwide:
- (1) Public record information.
-
- (2) Credit account information from
persons who furnish that information regularly and in the ordinary course
of business.
§
604. Permissible purposes of consumer reports [15
U.S.C. § 1681b]
(a) In general. Subject to subsection (c),
any consumer reporting agency may furnish a consumer report under the
following circumstances and no other:
- (1) In response to the order of a court
having jurisdiction to issue such an order, or a subpoena issued in
connection with proceedings before a Federal grand jury.
-
- (2) In accordance with the written
instructions of the consumer to whom it relates.
- (3) To a person which it has reason to
believe
-
-
- (A) intends to use the information in
connection with a credit transaction involving the consumer on whom the
information is to be furnished and involving the extension of credit to,
or review or collection of an account of, the consumer; or
-
-
- (B) intends to use the information for
employment purposes; or
-
-
-
-
- (C) intends to use the information in
connection with the underwriting of insurance involving the consumer; or
-
-
- (D) intends to use the information in
connection with a determination of the consumer's eligibility for a
license or other benefit granted by a governmental instrumentality
required by law to consider an applicant's financial responsibility or
status; or
-
-
- (E) intends to use the information, as
a potential investor or servicer, or current insurer, in connection with
a valuation of, or an assessment of the credit or prepayment risks
associated with, an existing credit obligation; or
-
-
- (F) otherwise has a legitimate business
need for the information
-
-
-
- (i) in connection with a business
transaction that is initiated by the consumer; or
-
-
-
- (ii) to review an account to
determine whether the consumer continues to meet the terms of the
account.
-
- (4) In response to a request by the head
of a State or local child support enforcement agency (or a State or local
government official authorized by the head of such an agency), if the
person making the request certifies to the consumer reporting agency that
-
-
- (A) the consumer report is needed for
the purpose of establishing an individual's capacity to make child
support payments or determining the appropriate level of such payments;
-
-
- (B) the paternity of the consumer for
the child to which the obligation relates has been established or
acknowledged by the consumer in accordance with State laws under which
the obligation arises (if required by those laws);
-
-
- (C) the person has provided at least 10
days' prior notice to the consumer whose report is requested, by
certified or registered mail to the last known address of the consumer,
that the report will be requested; and
-
-
- (D) the consumer report will be kept
confidential, will be used solely for a purpose described in
subparagraph (A), and will not be used in connection with any other
civil, administrative, or criminal proceeding, or for any other purpose.
-
- (5) To an agency administering a State
plan under Section 454 of the Social Security Act (42 U.S.C. § 654) for
use to set an initial or modified child support award.
(b) Conditions for furnishing and using
consumer reports for employment purposes.
- (1) Certification from user. A consumer
reporting agency may furnish a consumer report for employment purposes
only if
-
-
- (A) the person who obtains such report
from the agency certifies to the agency that
-
-
-
- (i) the person has complied with
paragraph (2) with respect to the consumer report, and the person will
comply with paragraph (3) with respect to the consumer report if
paragraph (3) becomes applicable; and
-
-
-
- (ii) information from the consumer
report will not be used in violation of any applicable Federal or
State equal employment opportunity law or regulation; and
-
-
- (B) the consumer reporting agency
provides with the report, or has previously provided, a summary of the
consumer's rights under this title, as prescribed by the Federal Trade
Commission under section 609(c)(3) [§ 1681g].
-
- (2) Disclosure to consumer.
-
-
- (A) In general. Except as provided in
subparagraph (B), a person may not procure a consumer report, or cause a
consumer report to be procured, for employment purposes with respect to
any consumer, unless--
-
-
-
- (i) a clear and conspicuous
disclosure has been made in writing to the consumer at any time before
the report is procured or caused to be procured, in a document that
consists solely of the disclosure, that a consumer report may be
obtained for employment purposes; and
-
-
-
- (ii) the consumer has authorized in
writing (which authorization may be made on the document referred to
in clause (i)) the procurement of the report by that person.
-
-
- (B) Application by mail, telephone,
computer, or other similar means. If a consumer described in
subparagraph (C) applies for employment by mail, telephone, computer, or
other similar means, at any time before a consumer report is procured or
caused to be procured in connection with that application--
-
-
-
- (i) the person who procures the
consumer report on the consumer for employment purposes shall provide
to the consumer, by oral, written, or electronic means, notice that a
consumer report may be obtained for employment purposes, and a summary
of the consumer's rights under section 615(a)(3); and
-
-
-
- (ii) the consumer shall have
consented, orally, in writing, or electronically to the procurement of
the report by that person.
-
- (C) Scope. Subparagraph (B) shall apply
to a person procuring a consumer report on a consumer in connection with
the consumer's application for employment only if--
- (i) the consumer is applying for a
position over which the Secretary of Transportation has the power to
establish qualifications and maximum hours of service pursuant to the
provisions of section 31502 of title 49, or a position subject to
safety regulation by a State transportation agency; and
-
- (ii) as of the time at which the
person procures the report or causes the report to be procured the
only interaction between the consumer and the person in connection
with that employment application has been by mail, telephone,
computer, or other similar means.
-
- (3) Conditions on use for adverse
actions.
-
-
- (A) In general. Except as provided in
subparagraph (B), in using a consumer report for employment purposes,
before taking any adverse action based in whole or in part on the
report, the person intending to take such adverse action shall provide
to the consumer to whom the report relates--
-
-
-
- (i) a copy of the report; and
-
-
-
- (ii) a description in writing of the
rights of the consumer under this title, as prescribed by the Federal
Trade Commission under section 609(c)(3).
-
-
- (B) Application by mail, telephone,
computer, or other similar means.
-
-
-
- (i) If a consumer described in
subparagraph (C) applies for employment by mail, telephone, computer,
or other similar means, and if a person who has procured a consumer
report on the consumer for employment purposes takes adverse action on
the employment application based in whole or in part on the report,
then the person must provide to the consumer to whom the report
relates, in lieu of the notices required under subparagraph (A) of
this section and under section 615(a), within 3 business days of
taking such action, an oral, written or electronic notification--
-
-
-
-
- (I) that adverse action has been
taken based in whole or in part on a consumer report received from a
consumer reporting agency;
-
-
-
-
- (II) of the name, address and
telephone number of the consumer reporting agency that furnished the
consumer report (including a toll-free telephone number established
by the agency if the agency compiles and maintains files on
consumers on a nationwide basis);
-
-
-
-
- (III) that the consumer reporting
agency did not make the decision to take the adverse action and is
unable to provide to the consumer the specific reasons why the
adverse action was taken; and
-
-
-
-
- (IV) that the consumer may, upon
providing proper identification, request a free copy of a report and
may dispute with the consumer reporting agency the accuracy or
completeness of any information in a report.
-
-
-
- (ii) If, under clause (B)(i)(IV), the
consumer requests a copy of a consumer report from the person who
procured the report, then, within 3 business days of receiving the
consumer's request, together with proper identification, the person
must send or provide to the consumer a copy of a report and a copy of
the consumer's rights as prescribed by the Federal Trade Commission
under section 609(c)(3).
-
-
- (C) Scope. Subparagraph (B) shall apply
to a person procuring a consumer report on a consumer in connection with
the consumer's application for employment only if--
-
-
-
- (i) the consumer is applying for a
position over which the Secretary of Transportation has the power to
establish qualifications and maximum hours of service pursuant to the
provisions of section 31502 of title 49, or a position subject to
safety regulation by a State transportation agency; and
-
-
-
- (ii) as of the time at which the
person procures the report or causes the report to be procured the
only interaction between the consumer and the person in connection
with that employment application has been by mail, telephone,
computer, or other similar means.
-
- (4) Exception for national security
investigations.
-
-
- (A) In general. In the case of an
agency or department of the United States Government which seeks to
obtain and use a consumer report for employment purposes, paragraph (3)
shall not apply to any adverse action by such agency or department which
is based in part on such consumer report, if the head of such agency or
department makes a written finding that--
-
-
-
- (i) the consumer report is relevant
to a national security investigation of such agency or department;
-
-
-
- (ii) the investigation is within the
jurisdiction of such agency or department;
-
-
-
- (iii) there is reason to believe that
compliance with paragraph (3) will--
-
-
-
-
- (I) endanger the life or physical
safety of any person;
-
-
-
-
- (II) result in flight from
prosecution;
-
-
-
-
- (III) result in the destruction of,
or tampering with, evidence relevant to the investigation;
-
-
-
-
- (IV) result in the intimidation of
a potential witness relevant to the investigation;
-
-
-
-
- (V) result in the compromise of
classified information; or
-
-
-
-
- (VI) otherwise seriously jeopardize
or unduly delay the investigation or another official proceeding.
-
-
- (B) Notification of consumer upon
conclusion of investigation. Upon the conclusion of a national security
investigation described in subparagraph (A), or upon the determination
that the exception under subparagraph (A) is no longer required for the
reasons set forth in such subparagraph, the official exercising the
authority in such subparagraph shall provide to the consumer who is the
subject of the consumer report with regard to which such finding was
made--
-
-
-
- (i) a copy of such consumer report
with any classified information redacted as necessary;
-
-
-
- (ii) notice of any adverse action
which is based, in part, on the consumer report; and
-
-
-
- (iii) the identification with
reasonable specificity of the nature of the investigation for which
the consumer report was sought.
-
-
- (C) Delegation by head of agency or
department. For purposes of subparagraphs (A) and (B), the head of any
agency or department of the United States Government may delegate his or
her authorities under this paragraph to an official of such agency or
department who has personnel security responsibilities and is a member
of the Senior Executive Service or equivalent civilian or military rank.
-
-
- (D) Report to the congress. Not later
than January 31 of each year, the head of each agency and department of
the United States Government that exercised authority under this
paragraph during the preceding year shall submit a report to the
Congress on the number of times the department or agency exercised such
authority during the year.
-
-
- (E) Definitions. For purposes of this
paragraph, the following definitions shall apply:
-
-
-
- (i) Classified information. The term
`classified information' means information that is protected from
unauthorized disclosure under Executive Order No. 12958 or successor
orders.
- (ii) National security investigation.
The term `national security investigation' means any official inquiry
by an agency or department of the United States Government to
determine the eligibility of a consumer to receive access or continued
access to classified information or to determine whether classified
information has been lost or compromised.
(c) Furnishing reports in connection with
credit or insurance transactions that are not initiated by the consumer.
- (1) In general. A consumer reporting
agency may furnish a consumer report relating to any consumer pursuant to
subparagraph (A) or (C) of subsection (a)(3) in connection with any credit
or insurance transaction that is not initiated by the consumer only if
-
-
- (A) the consumer authorizes the agency
to provide such report to such person; or
-
-
- (B) (i) the transaction consists of a
firm offer of credit or insurance;
-
-
-
- (ii) the consumer reporting agency
has complied with subsection (e); and
-
-
-
- (iii) there is not in effect an
election by the consumer, made in accordance with subsection (e), to
have the consumer's name and address excluded from lists of names
provided by the agency pursuant to this paragraph.
-
- (2) Limits on information received under
paragraph (1)(B). A person may receive pursuant to paragraph (1)(B) only
-
-
- (A) the name and address of a consumer;
-
-
- (B) an identifier that is not unique to
the consumer and that is used by the person solely for the purpose of
verifying the identity of the consumer; and
-
-
- (C) other information pertaining to a
consumer that does not identify the relationship or experience of the
consumer with respect to a particular creditor or other entity.
-
- (3) Information regarding inquiries.
Except as provided in section 609(a)(5) [§ 1681g], a consumer reporting
agency shall not furnish to any person a record of inquiries in connection
with a credit or insurance transaction that is not initiated by a
consumer.
(d) Reserved.
(e) Election of consumer to be excluded from
lists.
- (1) In general. A consumer may elect to
have the consumer's name and address excluded from any list provided by a
consumer reporting agency under subsection (c)(1)(B) in connection with a
credit or insurance transaction that is not initiated by the consumer, by
notifying the agency in accordance with paragraph (2) that the consumer
does not consent to any use of a consumer report relating to the consumer
in connection with any credit or insurance transaction that is not
initiated by the consumer.
-
- (2) Manner of notification. A consumer
shall notify a consumer reporting agency under paragraph (1)
-
-
- (A) through the notification system
maintained by the agency under paragraph (5); or
-
-
- (B) by submitting to the agency a
signed notice of election form issued by the agency for purposes of this
subparagraph.
-
- (3) Response of agency after notification
through system. Upon receipt of notification of the election of a consumer
under paragraph (1) through the notification system maintained by the
agency under paragraph (5), a consumer reporting agency shall
-
-
- (A) inform the consumer that the
election is effective only for the 2-year period following the election
if the consumer does not submit to the agency a signed notice of
election form issued by the agency for purposes of paragraph (2)(B); and
-
-
- (B) provide to the consumer a notice of
election form, if requested by the consumer, not later than 5 business
days after receipt of the notification of the election through the
system established under paragraph (5), in the case of a request made at
the time the consumer provides notification through the system.
-
- (4) Effectiveness of election. An
election of a consumer under paragraph (1)
-
-
- (A) shall be effective with respect to
a consumer reporting agency beginning 5 business days after the date on
which the consumer notifies the agency in accordance with paragraph (2);
-
-
-
-
- (B) shall be effective with respect to
a consumer reporting agency
-
-
-
- (i) subject to subparagraph (C),
during the 2-year period beginning 5 business days after the date on
which the consumer notifies the agency of the election, in the case of
an election for which a consumer notifies the agency only in
accordance with paragraph (2)(A); or
-
-
-
- (ii) until the consumer notifies the
agency under subparagraph (C), in the case of an election for which a
consumer notifies the agency in accordance with paragraph (2)(B);
-
-
- (C) shall not be effective after the
date on which the consumer notifies the agency, through the notification
system established by the agency under paragraph (5), that the election
is no longer effective; and
-
-
- (D) shall be effective with respect to
each affiliate of the agency.
-
- (5) Notification system.
-
-
- (A) In general. Each consumer reporting
agency that, under subsection (c)(1)(B), furnishes a consumer report in
connection with a credit or insurance transaction that is not initiated
by a consumer, shall
-
-
-
- (i) establish and maintain a
notification system, including a toll-free telephone number, which
permits any consumer whose consumer report is maintained by the agency
to notify the agency, with appropriate identification, of the
consumer's election to have the consumer's name and address excluded
from any such list of names and addresses provided by the agency for
such a transaction; and
-
-
-
- (ii) publish by not later than 365
days after the date of enactment of the Consumer Credit Reporting
Reform Act of 1996, and not less than annually thereafter, in a
publication of general circulation in the area served by the agency
-
-
-
-
- (I) a notification that information
in consumer files maintained by the agency may be used in connection
with such transactions; and
-
-
-
-
- (II) the address and toll-free
telephone number for consumers to use to notify the agency of the
consumer's election under clause (I).
-
-
- (B) Establishment and maintenance as
compliance. Establishment and maintenance of a notification system
(including a toll-free telephone number) and publication by a consumer
reporting agency on the agency's own behalf and on behalf of any of its
affiliates in accordance with this paragraph is deemed to be compliance
with this paragraph by each of those affiliates.
-
- (6) Notification system by agencies that
operate nationwide. Each consumer reporting agency that compiles and
maintains files on consumers on a nationwide basis shall establish and
maintain a notification system for purposes of paragraph (5) jointly with
other such consumer reporting agencies.
(f) Certain use or obtaining of information
prohibited. A person shall not use or obtain a consumer report for any
purpose unless
- (1) the consumer report is obtained for a
purpose for which the consumer report is authorized to be furnished under
this section; and
-
- (2) the purpose is certified in
accordance with section 607 [§ 1681e] by a prospective user of the report
through a general or specific certification.
(g) Furnishing reports containing medical
information. A consumer reporting agency shall not furnish for employment
purposes, or in connection with a credit or insurance transaction, a
consumer report that contains medical information about a consumer, unless
the consumer consents to the furnishing of the report.
§
605. Requirements relating to information contained in
consumer reports [15 U.S.C. § 1681c]
(a) Information excluded from consumer
reports. Except as authorized under subsection (b) of this section, no
consumer reporting agency may make any consumer report containing any of the
following items of information:
- (1) Cases under title 11 [United States
Code] or under the Bankruptcy Act that, from the date of entry of the
order for relief or the date of adjudication, as the case may be, antedate
the report by more than 10 years.
-
- (2) Civil suits, civil judgments, and
records of arrest that from date of entry, antedate the report by more
than seven years or until the governing statute of limitations has
expired, whichever is the longer period.
-
- (3) Paid tax liens which, from date of
payment, antedate the report by more than seven years.
-
- (4) Accounts placed for collection or
charged to profit and loss which antedate the report by more than seven
years.(1)
-
- (5) Any other adverse item of
information, other than records of convictions of crimes which antedates
the report by more than seven years.1
(b) Exempted cases. The provisions of
subsection (a) of this section are not applicable in the case of any
consumer credit report to be used in connection with
- (1) a credit transaction involving, or
which may reasonably be expected to involve, a principal amount of
$150,000 or more;
-
- (2) the underwriting of life insurance
involving, or which may reasonably be expected to involve, a face amount
of $150,000 or more; or
-
- (3) the employment of any individual at
an annual salary which equals, or which may reasonably be expected to
equal $75,000, or more.
(c) Running of reporting period.
- (1) In general. The 7-year period
referred to in paragraphs (4) and (6)(2) of
subsection (a) shall begin, with respect to any delinquent account that is
placed for collection (internally or by referral to a third party,
whichever is earlier), charged to profit and loss, or subjected to any
similar action, upon the expiration of the 180-day period beginning on the
date of the commencement of the delinquency which immediately preceded the
collection activity, charge to profit and loss, or similar action.
-
- (2) Effective date. Paragraph (1) shall
apply only to items of information added to the file of a consumer on or
after the date that is 455 days after the date of enactment of the
Consumer Credit Reporting Reform Act of 1996.
(d) Information required to be disclosed.
Any consumer reporting agency that furnishes a consumer report that contains
information regarding any case involving the consumer that arises under
title 11, United States Code, shall include in the report an identification
of the chapter of such title 11 under which such case arises if provided by
the source of the information. If any case arising or filed under title 11,
United States Code, is withdrawn by the consumer before a final judgment,
the consumer reporting agency shall include in the report that such case or
filing was withdrawn upon receipt of documentation certifying such
withdrawal.
(e) Indication of closure of account by
consumer. If a consumer reporting agency is notified pursuant to section
623(a)(4) [§ 1681s-2] that a credit account of a consumer was voluntarily
closed by the consumer, the agency shall indicate that fact in any consumer
report that includes information related to the account.
(f) Indication of dispute by consumer. If a
consumer reporting agency is notified pursuant to section 623(a)(3)
[§ 1681s-2] that information regarding a consumer who was furnished to the
agency is disputed by the consumer, the agency shall indicate that fact in
each consumer report that includes the disputed information.
§
606. Disclosure of investigative consumer reports
[15 U.S.C. § 1681d]
(a) Disclosure of fact of preparation. A
person may not procure or cause to be prepared an investigative consumer
report on any consumer unless
- (1) it is clearly and accurately
disclosed to the consumer that an investigative consumer report including
information as to his character, general reputation, personal
characteristics and mode of living, whichever are applicable, may be made,
and such disclosure
-
-
- (A) is made in a writing mailed, or
otherwise delivered, to the consumer, not later than three days after
the date on which the report was first requested, and
-
-
-
- (B) includes a statement informing the
consumer of his right to request the additional disclosures provided for
under subsection (b) of this section and the written summary of the
rights of the consumer prepared pursuant to section 609(c) [§ 1681g];
and
-
- (2) the person certifies or has certified
to the consumer reporting agency that
-
(A) the person has made the disclosures to the consumer required by
paragraph (1); and
-
- (B) the person will comply with
subsection (b).
(b) Disclosure on request of nature and
scope of investigation. Any person who procures or causes to be prepared an
investigative consumer report on any consumer shall, upon written request
made by the consumer within a reasonable period of time after the receipt by
him of the disclosure required by subsection (a)(1) of this section, make a
complete and accurate disclosure of the nature and scope of the
investigation requested. This disclosure shall be made in a writing mailed,
or otherwise delivered, to the consumer not later than five days after the
date on which the request for such disclosure was received from the consumer
or such report was first requested, whichever is the later.
(c) Limitation on liability upon showing of
reasonable procedures for compliance with provisions. No person may be held
liable for any violation of subsection (a) or (b) of this section if he
shows by a preponderance of the evidence that at the time of the violation
he maintained reasonable procedures to assure compliance with subsection (a)
or (b) of this section.
(d) Prohibitions.
- (1) Certification. A consumer reporting
agency shall not prepare or furnish investigative consumer report unless
the agency has received a certification under subsection (a)(2) from the
person who requested the report.
- (2) Inquiries. A consumer reporting
agency shall not make an inquiry for the purpose of preparing an
investigative consumer report on a consumer for employment purposes if the
making of the inquiry by an employer or prospective employer of the
consumer would violate any applicable Federal or State equal employment
opportunity law or regulation.
(3) Certain public record information. Except as otherwise provided in
section 613 [§ 1681k], a consumer reporting agency shall not furnish an
investigative consumer report that includes information that is a matter
of public record and that relates to an arrest, indictment, conviction,
civil judicial action, tax lien, or outstanding judgment, unless the
agency has verified the accuracy of the information during the 30-day
period ending on the date on which the report is furnished.
- (4) Certain adverse information. A
consumer reporting agency shall not prepare or furnish an investigative
consumer report on a consumer that contains information that is adverse to
the interest of the consumer and that is obtained through a personal
interview with a neighbor, friend, or associate of the consumer or with
another person with whom the consumer is acquainted or who has knowledge
of such item of information, unless
-
-
- (A) the agency has followed reasonable
procedures to obtain confirmation of the information, from an additional
source that has independent and direct knowledge of the information; or
-
(B) the person interviewed is the best possible source of the
information.
§
607. Compliance procedures [15 U.S.C. § 1681e]
(a) Identity and purposes of credit users.
Every consumer reporting agency shall maintain reasonable procedures
designed to avoid violations of section 605 [§ 1681c] and to limit the
furnishing of consumer reports to the purposes listed under section 604
[§ 1681b] of this title. These procedures shall require that prospective
users of the information identify themselves, certify the purposes for which
the information is sought, and certify that the information will be used for
no other purpose. Every consumer reporting agency shall make a reasonable
effort to verify the identity of a new prospective user and the uses
certified by such prospective user prior to furnishing such user a consumer
report. No consumer reporting agency may furnish a consumer report to any
person if it has reasonable grounds for believing that the consumer report
will not be used for a purpose listed in section 604 [§ 1681b] of this
title.
(b) Accuracy of report. Whenever a consumer
reporting agency prepares a consumer report it shall follow reasonable
procedures to assure maximum possible accuracy of the information concerning
the individual about whom the report relates.
(c) Disclosure of consumer reports by users
allowed. A consumer reporting agency may not prohibit a user of a consumer
report furnished by the agency on a consumer from disclosing the contents of
the report to the consumer, if adverse action against the consumer has been
taken by the user based in whole or in part on the report.
(d) Notice to users and furnishers of
information.
- (1) Notice requirement. A consumer
reporting agency shall provide to any person
-
-
- (A) who regularly and in the ordinary
course of business furnishes information to the agency with respect to
any consumer; or
-
(B) to whom a consumer report is provided by the agency;
a notice of such person's responsibilities under this title.
(2) Content of notice. The Federal Trade Commission shall prescribe the
content of notices under paragraph (1), and a consumer reporting agency
shall be in compliance with this subsection if it provides a notice under
paragraph (1) that is substantially similar to the Federal Trade
Commission prescription under this paragraph.
(e) Procurement of consumer report for
resale.
- (1) Disclosure. A person may not procure
a consumer report for purposes of reselling the report (or any information
in the report) unless the person discloses to the consumer reporting
agency that originally furnishes the report
-
-
- (A) the identity of the end-user of the
report (or information); and
-
-
-
- (B) each permissible purpose under
section 604 [§ 1681b] for which the report is furnished to the end-user
of the report (or information).
-
- (2) Responsibilities of procurers for
resale. A person who procures a consumer report for purposes of reselling
the report (or any information in the report) shall
-
(A) establish and comply with reasonable procedures designed to ensure
that the report (or information) is resold by the person only for a
purpose for which the report may be furnished under section 604
[§ 1681b], including by requiring that each person to which the report
(or information) is resold and that resells or provides the report (or
information) to any other person
-
-
-
-
- (i) identifies each end user of the
resold report (or information);
-
-
-
-
- (ii) certifies each purpose for which
the report (or information) will be used; and
-
-
-
-
-
- (iii) certifies that the report (or
information) will be used for no other purpose; and
-
(B) before reselling the report, make reasonable efforts to verify the
identifications and certifications made under subparagraph (A).
-
- (3) Resale of consumer report to a
federal agency or department. Notwithstanding paragraph (1) or
(2), a person who procures a consumer report for purposes of
reselling the report (or any information in the report) shall not disclose
the identity of the end-user of the report under paragraph (1) or (2) if--
-
(A) the end user is an agency or department of the United States
Government which procures the report from the person for purposes of
determining the eligibility of the consumer concerned to receive access
or continued access to classified information (as defined in section
604(b)(4)(E)(i)); and
-
-
-
- (B) the agency or department certifies
in writing to the person reselling the report that nondisclosure is
necessary to protect classified information or the safety of persons
employed by or contracting with, or undergoing investigation for work or
contracting with the agency or department.
§
608. Disclosures to governmental agencies [15
U.S.C. § 1681f]
Notwithstanding the provisions of section
604 [§ 1681b] of this title, a consumer reporting agency may furnish
identifying information respecting any consumer, limited to his name,
address, former addresses, places of employment, or former places of
employment, to a governmental agency.
§
609. Disclosures to consumers [15 U.S.C. § 1681g]
(a) Information on file; sources; report
recipients. Every consumer reporting agency shall, upon request, and subject
to 610(a)(1) [§ 1681h], clearly and accurately disclose to the consumer:
- (1) All information in the consumer's
file at the time of the request, except that nothing in this paragraph
shall be construed to require a consumer reporting agency to disclose to a
consumer any information concerning credit scores or any other risk scores
or predictors relating to the consumer.
-
- (2) The sources of the information;
except that the sources of information acquired solely for use in
preparing an investigative consumer report and actually used for no other
purpose need not be disclosed: Provided, That in the event an action is
brought under this title, such sources shall be available to the plaintiff
under appropriate discovery procedures in the court in which the action is
brought.
-
- (3)(A) Identification of each person
(including each end-user identified under section 607(e)(1) [§ 1681e])
that procured a consumer report
-
-
-
- (i) for employment purposes, during
the 2-year period preceding the date on which the request is made; or
-
-
-
-
-
- (ii) for any other purpose, during
the 1-year period preceding the date on which the request is made.
-
-
-
- (B) An identification of a person under
subparagraph (A) shall include
-
-
-
-
- (i) the name of the person or, if
applicable, the trade name (written in full) under which such person
conducts business; and
-
-
-
-
-
- (ii) upon request of the consumer,
the address and telephone number of the person.
-
-
-
- (C) Subparagraph (A) does not apply
if--
-
-
-
-
- (i) the end user is an agency or
department of the United States Government that procures the report
from the person for purposes of determining the eligibility of the
consumer to whom the report relates to receive access or continued
access to classified information (as defined in section 604(b)(4)(E)(i));
and
-
-
-
-
-
- (ii) the head of the agency or
department makes a written finding as prescribed under section
604(b)(4)(A).
-
- (4) The dates, original payees, and
amounts of any checks upon which is based any adverse characterization of
the consumer, included in the file at the time of the disclosure.
-
- (5) A record of all inquiries received by
the agency during the 1-year period preceding the request that identified
the consumer in connection with a credit or insurance transaction that was
not initiated by the consumer.
(b) Exempt information. The requirements of
subsection (a) of this section respecting the disclosure of sources of
information and the recipients of consumer reports do not apply to
information received or consumer reports furnished prior to the effective
date of this title except to the extent that the matter involved is
contained in the files of the consumer reporting agency on that date.
(c) Summary of rights required to be
included with disclosure.
- (1) Summary of rights. A consumer
reporting agency shall provide to a consumer, with each written disclosure
by the agency to the consumer under this section
-
(A) a written summary of all of the rights that the consumer has under
this title; and
-
(B) in the case of a consumer reporting agency that compiles and
maintains files on consumers on a nationwide basis, a toll-free
telephone number established by the agency, at which personnel are
accessible to consumers during normal business hours.
(2) Specific items required to be included. The summary of rights required
under paragraph (1) shall include
-
(A) a brief description of this title and all rights of consumers under
this title;
-
(B) an explanation of how the consumer may exercise the rights of the
consumer under this title;
-
(C) a list of all Federal agencies responsible for enforcing any
provision of this title and the address and any appropriate phone number
of each such agency, in a form that will assist the consumer in
selecting the appropriate agency;
-
-
-
- (D) a statement that the consumer may
have additional rights under State law and that the consumer may wish to
contact a State or local consumer protection agency or a State attorney
general to learn of those rights; and
-
-
-
- (E) a statement that a consumer
reporting agency is not required to remove accurate derogatory
information from a consumer's file, unless the information is outdated
under section 605 [§ 1681c] or cannot be verified.
-
- (3) Form of summary of rights. For
purposes of this subsection and any disclosure by a consumer reporting
agency required under this title with respect to consumers' rights, the
Federal Trade Commission (after consultation with each Federal agency
referred to in section 621(b) [§ 1681s]) shall prescribe the form and
content of any such disclosure of the rights of consumers required under
this title. A consumer reporting agency shall be in compliance with this
subsection if it provides disclosures under paragraph (1) that are
substantially similar to the Federal Trade Commission prescription under
this paragraph.
-
- (4) Effectiveness. No disclosures shall
be required under this subsection until the date on which the Federal
Trade Commission prescribes the form and content of such disclosures under
paragraph (3).
§
610. Conditions and form of disclosure to consumers
[15 U.S.C. § 1681h]
(a) In general.
- (1) Proper identification. A consumer
reporting agency shall require, as a condition of making the disclosures
required under section 609 [§ 1681g], that the consumer furnish proper
identification.
(2) Disclosure in writing. Except as provided in subsection (b), the
disclosures required to be made under section 609 [§ 1681g] shall be
provided under that section in writing.
(b) Other forms of disclosure.
- (1) In general. If authorized by a
consumer, a consumer reporting agency may make the disclosures required
under 609 [§ 1681g]
-
-
- (A) other than in writing; and
-
-
-
- (B) in such form as may be
-
-
(i) specified by the consumer in accordance with paragraph (2); and
-
-
-
-
-
- (ii) available from the agency.
-
- (2) Form. A consumer may specify pursuant
to paragraph (1) that disclosures under section 609 [§ 1681g] shall be
made
-
(A) in person, upon the appearance of the consumer at the place of
business of the consumer reporting agency where disclosures are
regularly provided, during normal business hours, and on reasonable
notice;
-
-
-
- (B) by telephone, if the consumer has
made a written request for disclosure by telephone;
-
-
-
- (C) by electronic means, if available
from the agency; or
-
-
-
- (D) by any other reasonable means that
is available from the agency.
(c) Trained personnel. Any consumer reporting agency shall provide trained
personnel to explain to the consumer any information furnished to him
pursuant to section 609 [§ 1681g] of this title.
(d) Persons accompanying consumer. The
consumer shall be permitted to be accompanied by one other person of his
choosing, who shall furnish reasonable identification. A consumer reporting
agency may require the consumer to furnish a written statement granting
permission to the consumer reporting agency to discuss the consumer's file
in such person's presence.
(e) Limitation of liability. Except as
provided in sections 616 and 617 [§§ 1681n and 1681o] of this title, no
consumer may bring any action or proceeding in the nature of defamation,
invasion of privacy, or negligence with respect to the reporting of
information against any consumer reporting agency, any user of information,
or any person who furnishes information to a consumer reporting agency,
based on information disclosed pursuant to section 609, 610, or 615
[§§ 1681g, 1681h, or 1681m] of this title or based on information disclosed
by a user of a consumer report to or for a consumer against whom the user
has taken adverse action, based in whole or in part on the report, except as
to false information furnished with malice or willful intent to injure such
consumer.
§ 611. Procedure in case
of disputed accuracy [15 U.S.C. § 1681i]
(a) Reinvestigations of disputed
information.
- (1) Reinvestigation required.
-
-
- (A) In general. If the completeness or
accuracy of any item of information contained in a consumer's file at a
consumer reporting agency is disputed by the consumer and the consumer
notifies the agency directly of such dispute, the agency shall
reinvestigate free of charge and record the current status of the
disputed information, or delete the item from the file in accordance
with paragraph (5), before the end of the 30-day period beginning on the
date on which the agency receives the notice of the dispute from the
consumer.
-
-
-
- (B) Extension of period to
reinvestigate. Except as provided in subparagraph (C), the 30-day period
described in subparagraph (A) may be extended for not more than 15
additional days if the consumer reporting agency receives information
from the consumer during that 30-day period that is relevant to the
reinvestigation.
-
-
-
- (C) Limitations on extension of period
to reinvestigate. Subparagraph (B) shall not apply to any
reinvestigation in which, during the 30-day period described in
subparagraph (A), the information that is the subject of the
reinvestigation is found to be inaccurate or incomplete or the consumer
reporting agency determines that the information cannot be verified.
-
- (2) Prompt notice of dispute to furnisher
of information.
-
-
- (A) In general. Before the expiration
of the 5-business-day period beginning on the date on which a consumer
reporting agency receives notice of a dispute from any consumer in
accordance with paragraph (1), the agency shall provide notification of
the dispute to any person who provided any item of information in
dispute, at the address and in the manner established with the person.
The notice shall include all relevant information regarding the dispute
that the agency has received from the consumer.
-
-
-
- (B) Provision of other information from
consumer. The consumer reporting agency shall promptly provide to the
person who provided the information in dispute all relevant information
regarding the dispute that is received by the agency from the consumer
after the period referred to in subparagraph (A) and before the end of
the period referred to in paragraph (1)(A).
-
- (3) Determination that dispute is
frivolous or irrelevant.
-
-
- (A) In general. Notwithstanding
paragraph (1), a consumer reporting agency may terminate a
reinvestigation of information disputed by a consumer under that
paragraph if the agency reasonably determines that the dispute by the
consumer is frivolous or irrelevant, including by reason of a failure by
a consumer to provide sufficient information to investigate the disputed
information.
-
-
-
- (B) Notice of determination. Upon
making any determination in accordance with subparagraph (A) that a
dispute is frivolous or irrelevant, a consumer reporting agency shall
notify the consumer of such determination not later than 5 business days
after making such determination, by mail or, if authorized by the
consumer for that purpose, by any other means available to the agency.
-
-
-
- (C) Contents of notice. A notice under
subparagraph (B) shall include
-
-
(i) the reasons for the determination under subparagraph (A); and
-
-
(ii) identification of any information required to investigate the
disputed information, which may consist of a standardized form
describing the general nature of such information.
-
- (4) Consideration of consumer
information. In conducting any reinvestigation under paragraph (1) with
respect to disputed information in the file of any consumer, the consumer
reporting agency shall review and consider all relevant information
submitted by the consumer in the period described in paragraph (1)(A) with
respect to such disputed information.
-
- (5) Treatment of inaccurate or
unverifiable information.
-
-
- (A) In general. If, after any
reinvestigation under paragraph (1) of any information disputed by a
consumer, an item of the information is found to be inaccurate or
incomplete or cannot be verified, the consumer reporting agency shall
promptly delete that item of information from the consumer's file or
modify that item of information, as appropriate, based on the results of
the reinvestigation.
-
-
-
- (B) Requirements relating to
reinsertion of previously deleted material.
-
-
-
-
- (i) Certification of accuracy of
information. If any information is deleted from a consumer's file
pursuant to subparagraph (A), the information may not be reinserted in
the file by the consumer reporting agency unless the person who
furnishes the information certifies that the information is complete
and accurate.
-
-
-
-
-
- (ii) Notice to consumer. If any
information that has been deleted from a consumer's file pursuant to
subparagraph (A) is reinserted in the file, the consumer reporting
agency shall notify the consumer of the reinsertion in writing not
later than 5 business days after the reinsertion or, if authorized by
the consumer for that purpose, by any other means available to the
agency.
-
-
-
-
-
- (iii) Additional information. As part
of, or in addition to, the notice under clause (ii), a consumer
reporting agency shall provide to a consumer in writing not later than
5 business days after the date of the reinsertion
-
-
-
-
-
-
- (I) a statement that the disputed
information has been reinserted;
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- (II) the business name and address
of any furnisher of information contacted and the telephone number
of such furnisher, if reasonably available, or of any furnisher of
information that contacted the consumer reporting agency, in
connection with the reinsertion of such information; and
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- (III) a notice that the consumer
has the right to add a statement to the consumer's file disputing
the accuracy or completeness of the disputed information.
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C) Procedures to prevent reappearance. A consumer reporting agency shall
maintain reasonable procedures designed to prevent the reappearance in a
consumer's file, and in consumer reports on the consumer, of information
that is deleted pursuant to this paragraph (other than information that
is reinserted in accordance with subparagraph (B)(i)).
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- D) Automated reinvestigation system.
Any consumer reporting agency that compiles and maintains files on
consumers on a nationwide basis shall implement an automated system
through which furnishers of information to that consumer reporting
agency may report the results of a reinvestigation that finds incomplete
or inaccurate information in a consumer's file to other such consumer
reporting agencies.
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- (6) Notice of results of reinvestigation.
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- (A) In general. A consumer reporting
agency shall provide written notice to a consumer of the results of a
reinvestigation under this subsection not later than 5 business days
after the completion of the reinvestigation, by mail or, if authorized
by the consumer for that purpose, by other means available to the
agency.
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- (B) Contents. As part of, or in
addition to, the notice under subparagraph (A), a consumer reporting
agency shall provide to a consumer in writing before the expiration of
the 5-day period referred to in subparagraph (A)
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- (i) a statement that the
reinvestigation is completed;
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- (ii) a consumer report that is based
upon the consumer's file as that file is revised as a result of the
reinvestigation;
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- (iii) a notice that, if requested by
the consumer, a description of the procedure used to determine the
accuracy and completeness of the information shall be provided to the
consumer by the agency, including the business name and address of any
furnisher of information contacted in connection with such information
and the telephone number of such furnisher, if reasonably available;
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- (iv) a notice that the consumer has
the right to add a statement to the consumer's file disputing the
accuracy or completeness of the information; and
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- (v) a notice that the consumer has
the right to request under subsection (d) that the consumer reporting
agency furnish notifications under that subsection.
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- (7) Description of reinvestigation
procedure. A consumer reporting agency shall provide to a consumer a
description referred to in paragraph (6)(B)(iii) by not later than 15 days
after receiving a request from the consumer for that description.
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- (8) Expedited dispute resolution. If a
dispute regarding an item of information in a consumer's file at a
consumer reporting agency is resolved in accordance with paragraph (5)(A)
by the deletion of the disputed information by not later than 3 business
days after the date on which the agency receives notice of the dispute
from the consumer in accordance with paragraph (1)(A), then the agency
shall not be required to comply with paragraphs (2), (6), and (7) with
respect to that dispute if the agency
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- (A) provides prompt notice of the
deletion to the consumer by telephone;
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- (B) includes in that notice, or in a
written notice that accompanies a confirmation and consumer report
provided in accordance with subparagraph (C), a statement of the
consumer's right to request under subsection (d) that the agency furnish
notifications under that subsection; and
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- (C) provides written confirmation of
the deletion and a copy of a consumer report on the consumer that is
based on the consumer's file after the deletion, not later than 5
business days after making the deletion.
(b) Statement of dispute. If the
reinvestigation does not resolve the dispute, the consumer may file a brief
statement setting forth the nature of the dispute. The consumer reporting
agency may limit such statements to not more than one hundred words if it
provides the consumer with assistance in writing a clear summary of the
dispute.
(c) Notification of consumer dispute in
subsequent consumer reports. Whenever a statement of a dispute is filed,
unless there is reasonable grounds to believe that it is frivolous or
irrelevant, the consumer reporting agency shall, in any sub |